Shipping policy

Shipping Policy

Last updated: August 14, 2026

Thank you for shopping with Lurvie. We aim to make every order simple and transparent from checkout to delivery.

Order Processing

Orders are typically processed within [1–3 business days]. Once your order has been dispatched, you will receive a shipping confirmation email when tracking is available.

Orders placed on weekends or public holidays are processed on the next business day.

Delivery Times

Estimated delivery times are shown at checkout and may vary depending on your delivery address, carrier conditions, and product availability.

  • United States: typically [7–14 business days after dispatch]
  • International orders: delivery times vary by destination and are shown at checkout where available.

Delivery estimates are not guaranteed. Delays can occasionally occur because of carrier disruption, customs processing, or high order volumes.

Shipping Costs

Shipping costs, if applicable, are calculated and displayed clearly at checkout before payment is completed.

Tracking

Where tracking is available, it will be sent to the email address used at checkout after your order has shipped. Please allow a few days for tracking information to update after dispatch.

Address Changes

Please check that your shipping address is correct before placing your order. If you need to request an address change, contact us as soon as possible at support@lurvie.store. We cannot guarantee changes once an order has entered processing.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or other charges imposed by their country. These charges are not controlled by Lurvie.

Lost, Damaged, or Delayed Orders

If your order has not arrived within the expected delivery window, or arrives damaged, please contact us at support@lurvie.store with your order